e-PARTS is a complete and innovative solution made by Key Technologies for managing documentation processes, redaction processes, multi channel publishing and sales of spare parts and accessories in an efficient and integrated way.
The e-PARTS solution is responding to globalization needs of operating companies, from mid-market to enterprise segment in many various sectors: automotive, agriculture, machinery and in many other industrial segments.
For more information about e-PARTS solution you can also download our brochure.
The solution e-PARTS includes the following modules:
e-PARTS TACS: Technical Authoring Catalog System is an “enterprise enabled” solution that allows manufacturing companies to support analyzing and redaction of Spare parts catalogs, accessories and technical manuals, integrating with existing ERP systems. e-PARTS TACS is in the position to guarantee the decrease of time and cost for catalog management and it’s automated multi channel publishing (Web, DVD/CD, PDF).
e-PARTS Explorer: is a web based solution that allows dealers, distributors or final clients to navigate spare parts catalogs/Accessories and technical manuals in interactive mode. e-PARTS Explorer supports on-line sale of spare parts and their technical information, integrating with company’s system for managing orders and warranties.
e-DOC: is a solution that allows manufacturing companies to support technical manuals redaction processes, guaranteeing the decrease of time and cost for their management and automated multi channel publishing (Web, DVD/CD, PDF).
e-SERVICE: is a complete and modular solution of Key Technologies, integrated with e-PARTS and e-DOC, for management, analysis and control of after market support processes, like warranties and help desk.